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Dreamplanet's contemporary WhatsApp Stack enables you to fully utilise the WhatsApp Business Platform
- Automate chats or communicate to engage with customers through WhatsApp API.
- Deliver on-time notifications, updates and reminders.
- Initiate rich multimedia conversations with customers.
- Multilingual support to overcome language barriers.
Benefits Of WhatsApp Business Platform
Reduce operational costs
Do more with less. With WhatsApp for business, you can reduce the number of agents required to run your call centre by resolving simple queries with WhatsApp live chat and bots.
Accelerate customer service
Speed up your response & resolution times via auto-suggestions. Reduce context-switching via our omnichannel platform and resolve queries faster.
Deliver personalised alerts automatically
Send personalised notifications, updates and reminders to your customers on autopilot with WhatsApp Business APIs. Improve CX.
Be available at all times
Set up WhatsApp Bots and be available at all times without having to have too many agents work round the clock.
One Stop WhatsApp Business Platform
Product Catalogue
WhatsApp Business app users can share their products and services with customers by creating a catalog, which is displayed on their business profile. Every product or service in the catalog has a unique title along with optional fields: Price. Description. Website link.
Media Sharing
Send media messages containing audio, images, documents, stickers, or videos to your customers.
E-Tickets
WhatsApp Business API can be used for event ticketing and registrations by sending confirmation messages, event reminders, ticket barcode, etc
Template Messaging
WhatsApp message templates are specific message formats that businesses use to send out notifications or customer care messages to people that have opted in
QR Codes
WhatsApp Chat QR Code Generator: Generate Your Code in Minutes
Location
Location request messages are free-form messages displaying body text and a send location button.
Automated Query Handling
APIs automate data transfer and processing, reducing manual labor and minimizing errors. Efficiency: Real-time data exchange
